Legal
Refund Policy
Our refund policy for MideSync subscriptions.
Free Plan
The Free plan is available at no cost and does not require a refund process. You can upgrade or downgrade at any time.
Paid Subscriptions
Paid subscriptions are billed in advance on a monthly or annual basis. We offer a 14-day money-back guarantee for new paid subscriptions.
Refund Eligibility
To be eligible for a refund, you must request it within 14 days of the initial purchase. Refunds are not available for renewals or upgrades.
How to Request a Refund
To request a refund, contact us at support@midesync.com with your account details and reason for the request. We will process your request within 5-7 business days.
Cancellation
You can cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period.